Meet Narelle!


Meet Narelle Meet Narelle! Narelle joined the Star family in August 2018 as a Passenger Service Officer. Since joining the team, Narelle has continuously displayed her excellent customer service, teamwork and caring nature. In March 2019, Narelle was promoted as a Passenger Service Manager.   Throughout this role, Narelle [...]

PRM Finalists!


PRM Finalists Star Aviation Services is proud to announce that it has been selected as a finalist for the Best Station category in the Pride of Ground Handling Awards. Our incredibly dedicated and committed Passenger Reduced Mobility team, based in Sydney International Airport, have established a reputation for going above and beyond in [...]

Well done Xiping!


Well done Xiping! Congratulations to our Passenger Service Officer, Xiping Wang, who received recognition from his manager and our customer for going above and beyond to assist passengers. Xiping assisted a large group of Mandarin speaking passengers whose flight was cancelled. The passengers were struggling to understand the information that was being provided [...]

Well done Steven!


Well Steven! Congratulations to our Passenger Service Officer Steven Spinks for receiving a customer compliment! Steven was acknowledged for going above and beyond to assist a First Class passenger. "I just wanted to pass on how wonderful Steven was with helping me with a First Class passenger on an arrival. The First Class passenger [...]

Meet Luke


Meet Luke Meet Star employee Luke! Luke joined the Passenger Reduced Mobility Sydney team in September 2018 as a Passenger Service Officer. Luke has received a number of employee recognition certificates for his excellent customer service when assisting passengers. Luke says; "I enjoy working for Star as it allows me to make a [...]

Malaysia Airlines Compliment


Malaysia Airlines Compliment Congratulations to our Melbourne Cabin Cleaning team for receiving a customer compliment from Malaysia Airlines! "The upgrade from A333 to A388 from 23JUN-29JUN19 was decided very late on Fri/21Jun. Inspite of the late notification, your team arranged to handle the A388 . The A388 flight averaged 350 joining customer per [...]

Congratulations Eva and Sam


Congratulations to Eva and Sam! Congratulations to Eva Bankos and Samantha Smith for receiving a customer compliment! Eva and Sam were acknowledged for cleaning to a high standard when providing cleaning services to a client's office at Canberra Airport. Eva and Sam were presented with Appreciation Certificates and gift vouchers by Airport Manager [...]

Meet Jacinta


Meet Jacinta Jacinta joined the Star Aviation Sydney team in April 2018 as a Passenger Service Officer. Since commencing with Star, Jacinta has been recognised for her hardworking and positive nature through several employee recognition certificates.   Jacinta's hard work and dedication to her team is further reflected through [...]

Star Values


Star Values As a family owned business, Star has established several values that supports Star’s vision and is led by managers and employees nationwide. Our values include: Safety Accountability Customer Service Innovation   Safety Safety is our number one value. At Star our priority is to ensure all employees [...]

Meet Yianni


Meet Yianni Yianni joined Star Aviation in September 2018 as a Passenger Service Officer. Since commencing with Star, Yianni has been eager to grow within his role and accepted new challenges. Yianni was promoted as a 2ic Passenger Service Officer, responsible for assisting the Passenger Service Manager and leading the team in their [...]

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